‘Carol is one of the best consultants/coaches I have ever engaged/worked with’
‘With a wealth of OD experience, Mike has provided us with ‘top notch’ consultancy support which has enabled us to implement a successful coaching pilot and subsequently to roll-out a comprehensive coaching programme. Using his considerable experience, Mike was quickly able to establish strong relationships with our senior managers whom he has personally coached through a process of practiced skills development. The coaching programme so far has provided us with some very positive outcomes from the perspective of both coaches and coachees. This has been largely attributable to Mike's impact and influence which has assisted us in moving some way towards a change in culture’
‘We would like to thank Dick Lowe for the valuable facilitation. The process was very dynamic with logical progression through a multitude of personal, professional and institutional obstacles that constrain organisations in adapting and moving forward. We would thoroughly recommend Dick for his professional, sympathetic and common-sense approach to organisational problem solving and change. The experience for us was exciting, rewarding and met our stated objectives.’
‘Mike has consistently demonstrated his in-depth grasp of what it takes to drive organisational change and improve effectiveness; in a way which builds sustainability and ensures that the sometimes elusive 'buy in' is secured. Solutions are not off the shelf, they are tailored to real business needs and ensure that all the right dots are joined up both from a commercial and functional perspective.’
‘Carol has an enviable ability to balance a mass of knowledge with
a huge amount of common sense, she is practical, human and professional’
‘Mike has worked extensively with me and my colleagues at a senior management level in the County Council in both personal and team development work. Consistently Mike has been effective, establishing effective briefs, engaging with people and in his delivery. Mike's senior management experience has been of particular value in setting up and delivering effective and pragmatic programmes.’
‘It was so refreshing working with someone with such great facilitation skills and enthusiasm but also had an understanding of the business challenges I was facing. Also I was impressed with the way in which she enabled the group in which I was working flourish and gain confidence. I think we all came out of the programme not only with a greater awareness of ourselves as individuals, but also with real action plans for the future which I have used in practice, and Carol must take great credit for that.’
‘Mike is one of those rare people that seeks to get the best out of everyone in a group. Contributions are encouraged and welcomed with a positive, open approach which facilitates the whole team feeling good about themselves. On a personal basis I found Mike easy to work with, challenging my way of thinking in a number of areas and always smiling and cheerful including the times when he worked us hard to complete the task in hand and to time.’
‘Most of us arrive in a management position without the proper skills to undertake the responsibility to the full benefit of our business or the staff. Hampshire County Council embarked on a challenging process to bring it's managers up to a consistently high level. Thankfully we had Carol to help us. Her enthusiasm, people and development skills helped many colleagues to grasp the often remote concepts of management and helped create an excellent level of skilled managers here in Hampshire. A much valued person and thoroughly recommended.’
‘I really enjoyed being coached and trained by Mike. He was full of enthusiasm, very positive, friendly and approachable, and totally committed. His work was very professional and skilled, and he had the knack of making the conceptual and theoretical side of management and dealing with people understandable and applicable to the workplace in very practical ways. I went away from working with him feeling refreshed and inspired!’
‘My journey began with the 360 feedback. I was fortunate to have
you provide. If ever anyone influenced my way of thinking and belief in
myself it is you. You've been inspirational Mike.’
‘Carol’s vast experience and limitless knowledge have been a cornerstone in the development of my coaching and Leadership and Development skills. Her passion and commitment to developing others and enabling the right outcome for individuals and teams at all levels of seniority is highly visible. She is quite simply the most effective in her field.’
‘The concept of team development was new to some but the relaxed
‘fun’ approach meant that all levels of staff were able to
participate equally. However, everyone was given the opportunity to get
things off their chest in an unthreatening way which for many was essential.
This gave the foundation for internal thought and discussion, and some
very significant ghosts were laid to rest as new teams emerged with a
new identity. The involvement of the facilitator (Richard) was extremely
appropriate in terms of taking control but not taking over. When it looked
right for the delegates to take over they were given the time to participate,
and consequently people felt relaxed and confident they were being heard.
All in all a most valuable and enjoyable day.’
‘Mike, I have much appreciated your advice in the past. Very often in large organisations the guidance one needs is not rocket science but just common sense - and the reassurance that systems need human beings to run them. I found your contribution to management development never lost sight of this essential truth. Organisations need people like you.’
‘I am just writing to say that we are well satisfied with the delivery
of the team building workshop programme proposed and facilitated by you
and your associates. Your efforts have been appreciated by our staff.
In particular the ability and willingness of your team to depart from
the ‘script’ and tailor the offering to individual teams’
(and sometimes an individual’s) needs have been welcome and valuable
features. I have also noted the flexible approach to meeting the available
times of our staff including unforeseen working at the weekend on occasion.
A good example of customer service!!’
‘Carol is a highly creative and energetic group facilitator. Able to draw on a wide range of personal experience as well as tried and tested tools from a range of other sources.....a good group motivator.’
‘Previously people tended to always blame management for problems and were frightened by the pace and nature of change. Now there is much more of an effort to look for solutions in teams and communication has been improved through better team leadership and wider participation of all staff at work.’
‘I participated in a short series of Development
Workshops run by Carol.
Her approach was relaxed, friendly, honest and open. She was always willing
to listen to our views and amend / adapt a session to take account of
our needs. The sessions were always lively, interesting, challenging,
thought-provoking and fun’
‘Mike manages to de-mystify OD into real, practical and accessible
stuff, which you can use every day. It’s always a pleasure to work
together..’
‘Carol’s vast experience and limitless knowledge have been a cornerstone in the development of my coaching and Leadership and Development skills. Her passion and commitment to developing others and enabling the right outcome for individuals and teams at all levels of seniority is highly visible. She is quite simply the most effective in her field.’
‘I participated in a short series of Development Workshops run by
Carol.
Her approach was relaxed, friendly, honest and open. She was always willing
to listen to our views and amend / adapt a session to take account of
our needs.
The sessions were always lively, interesting, challenging, thought-provoking
and fun.’
‘All members of the group were engaged by Carol
and encouraged to be actively involved without being pressurised or cajoled.
In this kind of environment it was easy to participate, to put forward
ideas or suggestions, to debate in a friendly, non-confrontational way
and to learn.’
‘I have never before seen a course deliver such long-term results.
It is a please (and a business benefit) to see the learning absorbed and
used in day to day operations. Much of this credit must go to Dick for
the style and manner in which he delivered an intensive course with follow
up processes to embed the learning.’
‘I have attended several training courses led by Carol and the Leading Success management development programme. Carol is an excellent tutor and facilitator and is extremely knowledgeable in many areas.’
‘I would not hesitate to recommend Carol to run any training you are interested in, you will not be disappointed.’
‘All of the courses I have attended with Dick have been delivered in a professional and practical manner which is Dick’s particular strength. He has the ability to relate learning to real life and as such, enjoys a high degree of credibility from those fortunate enough to be delegates on his courses. I have no recommendation in recommending him to any organisation considering employing hi services as a trainer.’
‘Carol is a very natural trainer and presenter, supporting us to
challenge ourselves and hold a mirror up to our Leadership qualities and
behaviours, while tactfully managing potential conflict so that events
are not blown off course by a few loud or dogmatic voices. Outside the
leadership programme, Carol and I indulged our sense of fun and innovation
to develop a number of models which continue to be used today to communicate
and prompt performance improvement.’
Quotes from senior managers both in the private and public sector – Names & positions not included here but available on request.
